Privacy Policy

Shancorps (“we,” “us”) builds and operates this application and others like it on behalf of the organizations that engage us. We care about the privacy of the people who use the software we make. This Privacy Policy explains what we collect, how we use it, who can see it, and the choices you have. An individual application may provide its own supplementary privacy notice; where it does, that notice controls for that application.

Information we collect

• Account information. When you create an account, we collect your email address and, if you set one, a password (stored hashed, never in plain text), along with any name or contact details you choose to add.
• Single sign-on information. You may choose to sign in through a trusted third-party identity provider instead of a password. When you do, we receive basic profile information from that provider — typically your name, email address, and profile image — in order to create and secure your account. We never receive your password for that provider.
• Information you provide. Applications may let you create profiles, complete forms, upload files, or send messages. We store the information you choose to provide so the application can do what it is designed to do. You decide what to share.
• Usage information. We log basic technical information — request paths, response codes, timestamps, and similar diagnostics — for security, debugging, and product improvement.
• Cookies. We use a small set of cookies, including secure, HTTP-only session cookies, to keep you signed in. We do not use third-party advertising cookies.

How we use information

• Operate the application — let you sign in, access your account, and use its features.
• Provide the services you and the operating organization have asked us to provide.
• Protect the application against abuse and comply with our legal obligations.
• Improve features and fix bugs.

How we share information

• The operating organization. Each application is operated on behalf of an organization — the business, agency, or team that engaged us. Authorized staff of that organization can see the information you submit through the application, for the purpose of providing its services to you.
• Other users. Some applications let you share information with other users. When they do, you control what you choose to share, and others see only what you have shared through the application.
• Service providers. We rely on a small number of trusted vendors to host and operate our applications — for example, cloud hosting and storage, transactional email delivery, and AI assistance for features such as search, matching, and content suggestions. Vendors process information only on our behalf and under appropriate confidentiality terms.
• Legal. We may disclose information if required by law, court order, or to protect the safety, rights, or property of users or the public.

We do not sell your personal information.

Sensitive information

Where an application handles sensitive details, we limit who can see them and apply additional safeguards — for example, masking certain fields or keeping them hidden until an administrator approves your account. You can ask the operating organization to correct, hide, or remove specific information about you at any time.

Data security

We store data in encrypted form, including encryption at rest for stored files and password hashing for credentials. We use HTTPS in transit, role-based access controls for staff, and audit logs for sensitive actions. No system is perfectly secure, but we work continuously to harden ours.

Data retention

We keep account data for as long as your account is active. When you delete your account, we remove your email and certain personal data, and we anonymize records you have already submitted so the operating organization’s history of activity remains intact without identifying you. Some records may be retained longer when required by law or for legitimate operational reasons (for example, to investigate fraud).

Your rights

Depending on where you live, you may have the right to access, correct, or delete the information we hold about you, to ask us to limit certain processing, or to receive a copy of your information in a portable format. California residents have additional rights under the California Consumer Privacy Act, and residents of other jurisdictions may have comparable rights, including the right to know what we collect and the right to opt out of any “sale” or “sharing” of personal information (we do neither). To exercise any of these rights, contact us through the link below. We will not discriminate against you for exercising your rights.

Children

The Service is intended for adults. We do not knowingly collect personal information from children under 13, or a higher minimum age where an individual application or applicable law requires it. If you believe a minor has created an account, contact us and we will delete it.

Changes to this policy

We may update this Policy from time to time. Material changes will be communicated by email or by notice within the application. The “Effective” date at the top of this page reflects the most recent update.

Contact

Questions about this Policy or about your information? Reach out via our contact page.